out of hours
How Can JIM Help You?
We can work with you and your team to develop an individually tailored out-of-hours service, which can even include sending arrears letters. To do this we need six weeks of your data to feed into our analytic search engine.

We recommend that clients begin with a minimum 9 hours per week for the first month, to allow customers to become accustomed to receiving out-of-hours calls. After this time, we will recommend a schedule that will deliver the maximum results.

JIM also offers a range of discounted services to out-of-hours customers.

These include:
  • The Matrix performance – monitoring
    tool for Team Leaders
  • Temporary Staffing Solutions
  • Text & automated Voice Calls
  • 24/7 Call Centre services
  • Income Management and Financial Inclusion Consultancy and Managed Services.